Privacy Policy

1. Introduction

We take the confidentiality of personal data seriously and with a sense of responsibility, and its security is a priority for us. Therefore, we are committed to complying with the new rules set forth in European Regulation No. 2016/679, known as the “Regulation,” regarding the processing of personal data and the free movement of such data.

Through this policy, we explain what personal data we process, how we collect it, how we use it, and, most importantly, how we protect it.

We also inform you of your rights and guide you on how to exercise them.

2. About Us

The website is owned and operated by SC CIRAST SRL, with its registered office at 76 București Boulevard, Focșani, Vrancea County, Romania, CUI 14279860.

The company can be contacted at 76 București Boulevard, Focșani, Vrancea County, Romania, or by phone at +40 736 617 125 and via email at: contact@my3.ro.

Under Regulation (EU) 2016/679, SC CIRAST SRL is a personal data controller and has appointed a Data Protection Officer, Roxana Ungureanu, who can be contacted at:

  • Email address: contact@my3.ro;
  • Our address is: 76 Bucharest Boulevard, Focșani, Vrancea County, Romania, for the attention of the DATA PROTECTION OFFICER.

3. What data we collect and how we collect it

Contact Form

Available at: https://my3.ro/contact/.

We use your personal data to process your request and to ensure we have all the information needed to contact you. Data collected:

  • Full name;
  • Email address;
  • Phone number;
  • Message.

We use your personal data to process your request and to ensure we have all the necessary information to contact you.

Automatic data capture is performed through:

  • Cookie technology: A cookie is a small piece of information sent from a website, stored by your browser on your computer’s hard drive, and which we can access later. It stores statistical information necessary for a website to personalize your browsing session (e.g., by displaying dynamic images of products of interest), such as previously visited web pages, downloads made, the internet service provider used, the visitor’s country of origin.

The most common cookies are:

  • Technical: these are absolutely necessary to ensure the website functions properly from a technical standpoint;
  • Functional: these cookies remember your preferences and help us improve your shopping experience on our website;
  • Performance: helps us measure the site’s performance using information about how visitors navigate the site;
  • Redirect cookies: these help us place ads on other websites you visit;
  • Social media plug-in: to connect our customers to various social media channels.

We collect and process data provided by cookie technology only if you give us permission to do so. For more information, please see our Cookie Policy.

Standard web server log files provide us with statistical information regarding the number of visitors and allow us to assess the technical capacity of our website.

Through these, we collect some information regarding your IP address; however, this information cannot directly identify you, but rather provides us with statistical data regarding website traffic.

Google Analytics

Our website uses the web analytics service “Google AdWords/Analytics” provided by Google Inc. for statistical purposes.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), which uses cookies. The information generated by the cookie regarding your use of the website will be transmitted to and stored on Google’s servers in the United States.

If IP anonymization is enabled, your IP address will be truncated within the territory of the European Union member states or other third countries that are members of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the U.S. and truncated there. IP anonymization is enabled for this website. Google will use this information on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity for website operators, and provide other services related to website activity and internet usage.

The IP address transmitted by your browser will not be associated with any other data held by Google. You can opt out of cookies by selecting the appropriate settings in your browser, but if you do so, you may not be able to use all the features of this website. You can also opt out of Google Analytics in the future by downloading and installing the Google Analytics Opt-out Browser Add-on for your browser: https://tools.google.com/dlpage/gaoptout?hl=en.

To give or withdraw your consent to automated processing using the programs or technologies mentioned above, select the appropriate option in the welcome message you receive when you access the site, or adjust the settings in your browser accordingly. For more details, please visit our cookie policy. If you choose to browse without these technologies or programs, some functions or features of the website may not work. If you accept the full use of automated tracking programs and technologies, we will collect the following data:

  • Identification information: first and last name, the name of the company you represent;
  • contact information: email address, phone number, and, if applicable, billing and shipping addresses;
  • commercial transaction data: services and products purchased from us, payment method;
  • technical data: connection data, including IP address, operating system and platform, browser identification, location, and technologies used on the devices used to access the site;
  • usage data: regarding our website, products, and services;
  • marketing data: your preferences regarding receiving communications from us or from third parties.

4. Purpose of data collection and legal basis

We collect information that contains personal or technical data, primarily for the following purposes:

1. To improve our services and your experience browsing our website.
To carry out this activity, we rely on our legitimate interest in conducting business activities, but we also take care to respect your rights and freedoms, so we provide you with an easy way to opt out of the use of the programs and technologies we employ in the process of collecting and processing data.

2. Direct marketing.
We base our marketing communications on your prior consent. You can change your mind at any time by clicking the unsubscribe button in the messages you receive from us.

3. Security reasons related to our hardware and software infrastructure.
The basis for collecting and processing data for this purpose is both legal—namely, the obligation to safeguard property—and based on our legitimate interest in protecting our business.

If we use the information we hold for purposes other than those stated above, we will specifically ask for your consent and explain what rights you have in that situation.

5. The inability or refusal to provide us with certain personal data

If you do not provide us with the requested information, it is very likely that you will not be able to use our website as intended, and we will also be unable to accept and process your request, which would prevent us from providing you with the products or services you are interested in.

6. Users

Your data is used by SC CIRAST SRL (www.my3.ro), and we will never share your personal information with a third party for purposes other than those described in this Policy.

We may share your personal information with our trusted partners, who are able to provide assurances regarding the security and confidentiality of your data and who process the data only in accordance with our instructions.

Our partners are generally third-party service providers with whom we collaborate and who operate in areas such as: IT and maintenance services, internal and EU-based database hosting, behavioral analytics services (Google Analytics, Facebook), accounting and taxation, legal consulting and assistance, marketing, financing, advertising, payment processing, delivery, or other services, and public authorities.

7. Storage location

Both the website and the physical and electronic databases containing personal information are hosted/stored on secure servers in Romania.

To the extent that we transfer certain personal data to entities located within or outside the European Union, including to countries that the European Commission has not recognized as having an adequate level of personal data protection, we will take measures to protect your rights and interests.

Transfers will be protected by contractual clauses or other safeguards, such as the certification schemes to which it belongs and the Privacy Shield for the protection of personal data transferred from within the EU to the United States.

8. Security Measures

Although your data is collected online, some of it is also stored in paper form (e.g., invoices).

SC CIRAST SRL (www.my3.ro) is particularly and consistently committed to implementing effective security measures to protect your personal data and prevent security breaches, both for information stored online and on physical media.

Regardless of the storage method, your data is kept in secure environments that are protected against unauthorized access, use, disclosure, alteration, or destruction.

We have also implemented special measures for network and data transfer security, infrastructure auditing and testing, trained staff, and data transfers outside Romania only to entities that can provide a similar level of protection, etc.

9. Storage period

If we process your data to fulfill pre-contractual or contractual obligations, we will store the data for as long as necessary to fulfill the contract and for an additional period thereafter.

If we process your data pursuant to a legal obligation or in the public interest, we will store the data for as long as necessary to comply with legal obligations or for as long as the interest is deemed to be in the public interest.

If we process your data to protect our legitimate business interests, we will store the data until you ask us to stop, unless we can demonstrate that the reason we collect and store it takes precedence over your interests, rights, and freedoms.

If we process your data based on your express consent, we will store the data until you ask us to stop.

We store the personal data collected through the quote request form for 12 months.
We store personal data collected through the contact form for 12 months.

10. Automation of the decision-making process

SC CIRAST SRL (www.my3.ro) does not use automated processes that may produce legal effects concerning you or that may significantly affect you.

You may at any time request not to be subject to a decision based solely on automated processing if that decision produces legal effects concerning you or similarly significantly affects you.

You cannot exercise this right to object if the decision made as a result of automated data processing is necessary for us to enter into or perform a contract, or if it is permitted by law and there are appropriate safeguards in place to protect your rights and freedoms.

If you have given us your consent to the automated processing of your data and then change your mind, you may withdraw that consent at any time by submitting a written request to us.

11. Rights

1. The Right to Information – You have the right to know whether your personal data is being processed, what data is collected, where it is obtained and why, who processes it, for how long, and whether this data is subject to automated processing that could produce legal effects or significantly affect you.

2. Right of Access – You have the right to access, free of charge and at reasonable intervals, the data collected from you or about you. This includes your right to request and obtain a copy of the personal data collected.

3. Right to rectification/correction – You have the right to request the correction or updating of your personal data if it is inaccurate or incomplete.

4. Right to erasure – if you have withdrawn your consent, object to the processing of your data, the processing does not comply with the provisions of the Regulation, or is no longer necessary for the purposes for which the data was collected and processed, you may request that your personal data be erased from our records.

5. The right to restrict processing —if certain conditions apply, you have the right to restrict the processing of your personal data.

6. Right to object – in certain cases, you have the right to object to the processing of your personal data, for example in the case of direct marketing.

7. Right to object to automated processing – if your personal data is subject to automated processing, including profiling, which may produce legal effects or significantly affect you, you have the right to request that we exclude your data from any automated individual decision-making process.

8. Right to data portability – you have the right to receive your personal data in a commonly used and machine-readable format or, where feasible, to have it transmitted directly from one controller to another.

9. Right to seek assistance from a supervisory authority – You have the right to seek assistance from a supervisory authority and the right to other remedies, such as seeking compensation.

10. Right to Withdraw Consent – You have the right to withdraw your consent at any time. Withdrawing your consent does not affect the lawfulness of processing that took place before you withdrew it.

11. Right to file a complaint – if you wish to file a complaint regarding how we process your personal data, please contact us:

  • Email address: contact@my3.ro;
  • Our address is: 76 Bucharest Boulevard, Focșani, Vrancea County, Romania, for the attention of the DATA PROTECTION OFFICER.

We assure you that all your reports and complaints will be handled with seriousness, professionalism, and complete confidentiality.

If, however, you are dissatisfied with how we have responded to your concerns, you may contact the authorities responsible for overseeing our activities regarding personal data.

In Romania, this authority is represented by the National Supervisory Authority for Personal Data Processing, whose contact information is as follows:

Address: General Gheorghe Magheru Blvd. Gheorghe Magheru No. 28-30, Sector 1, ZIP Code 010336, Bucharest, Romania
Phone: +40.318.059.211 or +40.318.059.212;
Email: anspdcp@dataprotection.ro